Frequently asked questions

Fresh Bakes by Finagle is a bakery and grab-and-go food outlet from Finagle. We offer freshly baked short eats, bread, sandwiches, beverages, and selected Finagle retail products under one roof, so you can grab a quick bite or pick up products for home in a single stop.

Fresh Bakes focuses on bakery products freshly baked on the premises throughout the day, together with quick, ready-to-eat food and selected Finagle products. It is designed for fast, convenient visits whether you are on your way to work, looking for a quick snack or picking up bread and bakery products for home.

See Find us for outlet addresses, contact numbers and map links.

Fresh Bakes outlets are open daily from 6:30 am to 8:00 pm.

Opening hours may vary on public and festive holidays. Please check Find us or contact your nearest outlet before visiting.

Our range includes:

• freshly baked buns, rolls and pastries
• rotis and other savoury short eats
• roast bread, loaves and kimbula buns
• sandwiches and desserts
• hot and cold beverages
• selected Finagle retail products

See the Menu for the current range and prices. The range may vary by outlet.

Yes. Our core bakery products are freshly baked on the premises in small batches throughout the day, so customers can enjoy them fresh and ready to go.

We bake throughout the day, so fresh batches come out regularly.

Yes. Selected savoury products are held in heated display cabinets after baking so they remain warm and ready to eat.

Yes. In addition to the Fresh Bakes range, selected Finagle retail products are available through our in-store Finagle Mini Mart range. Product availability may vary by outlet.

Yes. Fresh Bakes is designed for both quick grab-and-go purchases and everyday take-home bakery shopping.

Yes. We offer selected sandwiches, cakes, desserts and other ready-to-eat products alongside our freshly baked range.

Yes. We offer a selection of vegetarian products. Please check the product labels or ask a team member to help you identify suitable items.

Selected better-for-you products are available through the Finagle Mini Mart range. Please ask our team about the options currently available.

Some products may contain egg, milk, gluten, nuts, soy, sesame or other allergens. As products may be prepared or handled in environments where these ingredients are present, we cannot guarantee that any product is completely free from allergens. If you have a food allergy or intolerance, please speak to a team member before purchasing.

Yes. Allergen information for individual products is available from our team in-store. If you have a serious allergy, please always check before purchasing, as recipes and suppliers may change.

Finagle is a halal-certified manufacturer. Please check with our team if you have any questions.

Yes. For advance orders, larger quantities or events, please contact your nearest Fresh Bakes outlet. You will find phone numbers under Find us.

Yes. Please contact your nearest outlet with the products required, quantities, date and preferred pickup time, and our team will confirm availability.

Delivery is not currently available. Orders are available for in-store purchase and pickup. Please check our website and social media channels for future updates on delivery services.

Yes. Please request an invoice when placing your order and provide the required company details.

We aim to keep pricing consistent across Fresh Bakes outlets. However, prices may occasionally vary by outlet, product, promotion, or sales channel.

We accept:

• cash
• credit cards
• debit cards

We would be pleased to hear from you. You can speak to a team member at the outlet or call us at 074 391 1129. Customer feedback helps us improve our products and service.

Please contact the outlet where you made your purchase and provide, where possible:

• the product name
• the outlet
• the date of purchase
• a description of the issue
• a photograph or receipt, if available

Our team will review the matter and get back to you within two working days.